Insurers face pressure from distribution, regulation and profitability. Reducing the cost of acquisition and servicing is no longer desirable – it’s essential. Greater alignment between product, underwriting & claims operations provides the best opportunity for near-term gains. Structural change is also required. New operating models need to be designed and new technologies implemented.

Our range of specialist insurance services is carefully crafted to provide genuine insight across all functional areas. We bring our insights to your specific circumstances, and design and deliver solutions with quantifiable outcomes.

Whether you’re an insurer transforming for the future or a superannuation fund seeking the best insurance outcomes for members, our team of consultants have the expertise you need.

In a competitive and rapidly changing insurance market, it is critical to know where you sit relative to the competition. Sequential helps insurers identify their areas of competitive advantage, where they fall behind the market leaders and, most importantly, what they need to do to get ahead.

There is more to insurance profitability than just claims leakage. Sequential use a holistic lifecycle framework and specialist approach to identify and quantify the root causes of profitability leakage, and provide strategic solutions and implementation support to plug the gap.

Selecting a life insurance provider can be a daunting prospect for a superannuation fund. Sequential specialise in rigorous, transparent, and holistic tender management, and we provide high-value support to funds to ensure their insurer delivers on its promises, and to facilitate the smooth implementation of new insurance arrangements.

Whether it’s underwriting rules engines, claims management systems, workflow, CRM or the latest emerging technologies, Sequential can help insurers and funds identify the right solutions to meet their needs. Sequential was selected as consulting partner by leading global insurtech provider FINEOS, to support their Australian & New Zealand clients in maximising the value of their technology investment spend.

Where is the Australian insurance market headed? How should insurers, reinsurers and super funds best respond to future changes? Sequential can provide a clear path forward, with the right capabilities and support to transform or re-set your business.

Insurers are in the business of taking risk, and Sequential is in the business of helping insurers and funds identify, understand and manage their insurance risks. We come with specialist industry expertise in independent quality assurance, regulatory compliance, claims, underwriting and customer lifecycle-led process optimisation.